1. Who We Are
This website is operated by Fixed Price Drainage.
We provide professional drainage services across Clackmannanshire, Stirling and Falkirk.
Our services include drain unblocking, emergency drain unblocking, blocked toilets, outside drains, CCTV drain surveys and drain tracing, drain repairs and drain patch lining using no-dig technology.
Telephone: 07547 822096
2. Information We Collect
We may collect personal information when you contact us, request a quote, complete a website form or arrange drainage work.
- Name
- Email address
- Telephone number
- Property or service address
- Details about your drainage problem
- Messages and correspondence
- Appointment information
- Transaction or payment information
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries
- Provide quotes
- Arrange drainage appointments
- Provide drainage services
- Contact you about work requested
- Maintain business records
- Respond to complaints or queries
- Improve our website and services
- Meet legal obligations
4. Legal Basis for Processing
We process personal information where it is reasonably necessary to provide our services, respond to requests, fulfil contractual obligations, operate our business or comply with legal duties.
Where consent is required, we will rely on your consent for that particular processing activity.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Information may also need to be retained for legal, tax, accounting or business record requirements.
8. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
9. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Restrict certain processing
- Object to certain processing
- Request transfer of certain information
- Withdraw consent where consent is relied upon
10. Third-Party Websites
Our website may contain links to external websites.
Fixed Price Drainage is not responsible for the privacy practices or content of external websites.
11. Contact Us
For questions about this Privacy Policy or the way your information is handled, please contact Fixed Price Drainage.
Fixed Price Drainage
Clackmannanshire, Stirling & Falkirk
Telephone:
07547 822096
You may also have the right to raise a concern with the Information Commissioner's Office.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.